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What is a Credit?

Written by Harshad
Updated over a week ago

A Credit is the unit of consumption in Socialtrait SaaS. Every research tool — Auto-FGD, Self-Managed FGD, Creative Ranking, and Attention Heatmaps consumes credits when a study is run.

Credits make usage transparent and give Org Admins control over team-wide consumption.

Credits are only deducted when a study completes successfully. While a study is running, the required credits are frozen and temporarily unavailable for other studies.

  • If the study completes successfully → credits are deducted.

  • If the study fails → the frozen credits are released back to the account.

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